What is Zenvish?
Zenvish is a complete e-commerce operating system with an admin dashboard, customer storefront, staff mobile app, AI features, and integrated payment processing. Built for Australian grocery and retail businesses.
Do I need technical skills?
No. The admin dashboard is designed for non-technical users. Add products, manage orders, configure delivery zones, and run promotions without writing any code.
What payment methods are supported?
Secure card payments, cash on delivery, and gift card redemption. Subscriptions auto-charge via saved cards. Split payments are supported.
Can I migrate from my existing store?
Yes. Bulk CSV import supports Shopify-compatible format with auto-category creation. Import thousands of products with images in minutes.
Is there a mobile app for staff?
Yes. The Flutter-based staff app supports order packing, barcode scanning, inventory updates, and push notifications on iOS and Android.
How does the AI work?
Our AI generates product descriptions, nutrition info, cooking guides, review summaries, and demand forecasts. It also powers the customer chatbot and smart product recommendations.
What about security?
Enterprise-grade security: hashed gift card codes, bcrypt PINs, rate limiting, reCAPTCHA, CORS restrictions, security headers, and fraud detection with admin alerts.
Can I use my own domain?
Yes. Your store runs on your custom domain with SSL. We handle the DNS setup and deployment for you.
Do you offer refunds?
Yes. The platform includes a full refund management system with configurable rules, auto-approve thresholds, automated card-refund integration, and customer proof image uploads.
How do subscriptions work?
Customers can subscribe to products for recurring delivery (weekly, fortnightly, monthly). Payments auto-charge via saved cards. Customers can pause, resume, or cancel anytime.